General

• Payment terms: Bank Check, Personal Check (we wait until it clears to send product), wire transfer, American Express, Visa, Mastercard, Discover, via PayPal
• Smarter POS will not ship, or Install  without a down payment first
• Shipping rates are regular ground shipping with UPS or FedEx, when not stated otherwise (i.e., free shipping)

• If your product is DOA (Dead On Arrival), or stops working within the manufacturer's DOA period (usually 30 days), Smarter POS will work to make sure the customer gets a replacement speedily, provided the product cannot be fixed over the phone.

• Smarter POS will not take returns of any working hardware product.  Exchanges will be reviewed on a case by case basis.
• If a compelling reason is presented for return of a working hardware product is made within 30 days of purchase, we may process a return subject to a 30% restocking fee.
• Any product sent to Smarter POS without an RMA and prior approval of customer service will be refused.
• All software purchases are final
• Under no circumstances may registered or unregistered software be refunded.